Terms and Conditions for Booking Door-to-Door Car Ride with Private Driver and Local Guide Between Towns:
Booking Process:
1.1. To book a door-to-door car ride between towns with a private driver and local guide, the customer must provide accurate and complete information during the booking process.
1.2. The booking can be made through our website, email, or phone. A confirmation email or message will be sent once the booking is accepted.
1.3. Booking requests are subject to availability. Confirmation is not guaranteed until it has been officially confirmed by us.
Service Inclusions:
2.1. The service includes a comfortable car ride between towns, driven by a private driver who also serves as a local guide.
2.2. The driver-guide will provide information, recommendations, and insights about the local area during the journey.
2.3. The service is door-to-door, meaning the driver will pick up and drop off the customer at specified addresses within the designated towns.
Pricing and Payment:
3.1. Pricing is determined based on factors such as distance, duration, and additional services requested.
3.2. Payment must be made in advance or at the time of booking, in the agreed-upon currency.
3.3. The customer is responsible for covering any expenses related to food, water, entrance fees, or other personal purchases. However, tolls, parking fees, and similar charges incurred during the ride will be borne by us. Any such additional expenses will be communicated and settled with the driver-guide.
Cancellation and Changes:
4.1. Cancellation requests must be submitted in writing (email) and are subject to our cancellation policy.
4.2. Cancellation fees may apply based on the proximity to the scheduled ride and will be communicated during the cancellation process.
4.3. Changes to the booking, such as rescheduling, are subject to availability and must be requested in advance. Additional charges may apply.
Liability and Responsibility:
5.1. The customer acknowledges that the driver-guide is not a professional tour guide but a local expert providing information during the ride.
5.2. The driver-guide and company are not liable for any delays, accidents, losses, or damages incurred during the journey, except in cases of willful misconduct or gross negligence.
5.3. Customers are responsible for their own insurance coverage for the duration of the ride.
Customer Conduct:
6.1. Customers are expected to behave in a respectful and courteous manner towards the driver-guide and adhere to local laws and regulations.
6.2. Any behavior deemed disruptive or unsafe may result in the termination of the service, with no refunds provided.
Privacy and Data Usage:
7.1. Customer information collected during the booking process will be used solely for the purpose of providing the requested service.
7.2. Customer data will be handled in accordance with applicable data protection laws.
Disputes:
8.1. Any disputes arising from the service will be resolved through amicable negotiation between the customer and the company.
8.2. If a resolution cannot be reached, disputes will be subject to the laws and jurisdiction of the location where the service is provided.
By booking our door-to-door car ride with a private driver and local guide between towns, the customer acknowledges and agrees to abide by these terms and conditions.